Booking Deposits

• A non-refundable deposit is required to secure all appointments. This deposit goes toward your final balance and must be paid at the time of booking.
  

Remaining Balance:

• Must be paid by Cash or Zelle only. No other payment methods will be accepted under any circumstances.

Refunds, Cancellations & No-Shows

Refunds:

• All services are final and non-refundable. A one-time courtesy fix may be offered at my discretion only if there’s a major installation issue.
• Style changes, last-minute decisions, or personal preference dissatisfaction do not qualify.

Cancellations:

• Must cancel or reschedule at least 24 hours in advance to avoid fees. Cancellations within 24 hours = 50% charge of the total service.
• You can reschedule once within the same month.

No-Shows:

• Charged 100% of the service total. Blocked from future bookings.
  

Natural Hair & Extension Preparation

• All services include a shampoo.
• Arrive with hair detangled, free of heavy oils, and ready for shampoo.
• Please inform your stylist of any pre-existing scalp or hair conditions such as:
  • Thinning or damaged edges
  • Excessive shedding or breakage
  • Scalp sensitivity or tenderness
  • Psoriasis, eczema, or alopecia

Appointment Guidelines + Hair Quality Guidelines

• If lace does not meet quality standards, your service may be declined or rescheduled.
• HD or transparent lace is required for all installs for a flawless, natural finish.
• Amazon extensions are not accepted. No exceptions, whatsoever.
• High-quality bundles are strongly recommended for longevity, reusability, and the best look.
• Maintenance appointments are not available through the booking site. Please contact me directly.

Recommended Hair Companies

1. SoftGirl Extensions [Top Pick]
2. WigDealer
3. Dhair Boutique
4. HauteHair
5. PinkPopTartBeauty
6. WestKiss Hair Company
   
   

Punctuality

• 10-minute grace period is allowed. I run on a strict schedule with back-to-back clients. Arriving late will shorten your service time or lead to rescheduling. Consistent tardiness may result in future booking refusal.
  

Color Requests

• For color services, send your inspiration photo immediately after booking.
• Hair drop-offs are required solely for color requests. Lace bleaching & plucking are performed at the beginning of your appointment.
• Hair is required to be dropped off a minimum of 5 days before your scheduled appointment.
• Drop-Off Hours: Tuesday-Friday | 9AM – 8PM.

After Appointment Hair Care Guide + Tips

• Use “Wrap It” black strips to gently lay your lace, paired with a silk or satin bonnet to protect your extensions while you sleep.
  
• Brush With Care: Detangle using a paddle brush only, starting from the ends and working your way up to preserve the wefts and prevent shedding.
  
• Maintain Volume & Bounce: Style with Velcro rollers or grey/purple flexi rods to keep curls soft, full, and weightless.
  
• Light Products Only: Avoid heavy oils, serums, or sprays. Opt for lightweight formulas to maintain your extensions’ natural flow and shine.
  

Content Disclaimer

• I’m a content-driven stylist who loves capturing my work. If you’re not comfortable being recorded or photographed, I may not be the right stylist for you. It’s highly recommended that you arrive with your makeup done and wear neutral tones to match the salon’s aesthetic. This isn’t just a regular hair appointment, it’s a luxury experience designed for you. Don’t treat it casually, come with intention. I’m here to give you an unforgettable, elevated experience.