You can order hair at your leisure on SoftGirlExtension.com, but all hair orders must be placed at least 5 business days before your scheduled appointment. Select “DONOTSHIP” at checkout to hold the hair for your appointment, under the shipping selections.

• HD or Transparent Lace is required for all scheduled appointments.
• Wigs must be in good condition and either previously installed by C’Aira or approved in advance (I do not accept pre-cut extensions).
• Add-ons must be selected during booking – additional services cannot be added during your appointment.

• If requesting color services, you must send your inspiration picture immediately after booking.

• Inform the stylist of any pre-existing scalp or hair conditions (e.g., thinning edges, scalp psoriasis, alopecia).

• Complimentary Shampoo: All services include a shampoo. Please arrive with your hair in its natural state, ready for shampooing.

• Drop-Off Services: Only for clients requesting color services with their appointment. Drop-offs are accepted Tuesday–Friday, 9 AM–4 PM. Bleaching and plucking of lace will be done at your appointment.

• Monthly Booking Schedule: Appointments open on the 25th of every month at 9am.

• Grace Period & Cancellation: Please arrive on time, as all appointments are back-to-back. A 10-minute grace period is allowed before cancellation.

Attitude & Content Creation:

• I take pride in providing exceptional service, and I love seeing my clients excited about their hair. Please arrive with a positive and respectful attitude.

• Clients are welcome to capture content, but please be mindful of my workspace.

• To help me create engaging content for YouTube, TikTok, and Instagram, consider arriving in neutral attire with a soft glam makeup look. Let’s make some magic together—are you ready?